If 2024 was the year of consolidation, when Air India, Vistara, Air India Express and AirAsia (India) came under one roof, 2025 will be the year when the Tata-owned airline will strengthen its practices and processes to become consistent, efficient in service, and ultimately profitable in its operations, CEO & MD Campbell Wilson told employees in a message sent on Friday.

With the successful mergers of Vistara into Air India and AIX Connect with Air India Express a thing of the past, Wilson said that the Air India Group will now focus on building a common culture of excellence, accountability and customer obsession in 2025.